1. WHO WE ARE
Knots12 Holding PLC (Estonian commercial register code 12915093), address Tornimäe 7-117, Tallinn, 10145, Estonia, is an online Internet retail shop that specializes in selling various boat covers and gear bags for Optimist, Zoom8, and Laser dinghy so as home and garden equipment and bar tools.
2. WHAT INFORMATION DO WE GATHER?
We receive and store any information that you give us regarding the products you purchase through our online shop. We collect the personal information you provide us, such as your name, (shipping) address and other shipping information, e-mail address, and phone number. If you register yourself as a user on our webpage, we further gather information regarding the user registration, such as a username, e-mail address, and password. This information is collected for user registration and shopping delivery purposes only. The invoice information will be stored for up to 7 years from the time of issuing the invoice.
3. WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, email address, shipping information, and telephone number. We gather and entail this information strictly for shopping and delivery purposes only.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.
By signing up via text, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of entry or purchase. Reply STOP to unsubscribe. Msg & data rates may apply. For terms and conditions, visit https://motivaldi.com/terms-and-service
Customers may request to have their records deleted by contacting customer service at firstname.lastname@example.org .
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no on our website.
How do I withdraw my consent?
If after you opt-in (given your consent for us to use the personal information that you have provided us), you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com or mailing us at:
Knots12 Holding PLC
1113 York Ave, apt 32C
New York, 10065 NY
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our store is hosted on WordPress. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Cloudways data storage, databases, and the general WooCommerce application. They store your data on a secure server behind a firewall.
We collect data necessary to process your payment if you make purchases, such as your order number, and the security code associated with your payment. All payment data is stored by Stripe or PayPal. You may find their privacy notice link(s) here: https://stripe.com/en-ee/privacy and https://www.paypal.com/ee/legalhub/privacy-full
If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit/debit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
7. THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Knots12 Holding PLC does not sell, rent or lease its customer lists to third parties.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their respective privacy statements
To protect your personal information, we take reasonable precautions and follow all the relevant laws and industry best practices to make sure it is not misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
There are two types of cookies:
First-party cookies – this type of cookie either originates from or is sent to the website you are currently viewing. These types of cookies are used to store your information, such as your site preferences.
Third-party cookies – this type of cookie is set by a website other than the one you are currently on. These types of cookies are used to recognize your specific browser or remember information specific to your browser, were you ever to return to the same site.
Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not.
- __stripe_id – It is used to store a unique session identifier to manage the user’s interactions with the Stripe payment platform and ensure a secure and efficient experience during the checkout process.
- __stripe_mid – recognizes returning devices and gathers essential information to improve their fraud detection algorithms and maintain the security of transactions for both the customer and the merchant
- affwp_ref – This cookie is used to track referrals from affiliates and ensure they are credited appropriately for driving traffic or sales to the website.
- woocommerce_cart_hash – The purpose of this cookie is to ensure that the shopping cart contents are accurately and consistently displayed as the user navigates the website, providing a seamless user experience
- wp_woocommerce_session_X – This cookie is used to link a user to their unique session on the website, allowing WooCommerce to identify the user’s cart data stored on the server and retrieve it when needed.
- woocommerce_items_in_cart – This cookie is used to store the number of items currently in a user’s shopping cart and helps to maintain the cart’s state across different pages of the website
- geolocationModal – Memorizes if the user has seen geolocation already or not.
- wishlistProducts – Keeps user-selected wishlist products.
- ship-to-different-address-checkbox – Memorizes if the user has checked “Ship to a different address”
- billing_email_offers – Memorizes if the user has checked “Send me email offers”
- send_special_offers_through_text – Memorizes if the user has checked “Send me special offers through text message”
We also use some first-party cookies.
- _ga – Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.
- _ga_# – Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.
- _gat – Used by Google Analytics to throttle request rate.
- _gid – Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
- _gcl_au – Used by Google AdSense for experimenting with advertisement efficiency across websites using their services
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, email address, shipping information, and telephone number. We gather and entail this information strictly for shopping and delivery purposes only. All the information we collect is secure and protected by a relevant firewall.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
10. SMS COMMUNICATION AND COMPLIANCE WITH US LAWS
By providing your phone number and opting in to receive SMS messages from us, you agree to receive transactional, promotional, and other relevant information via SMS messages. We comply with all applicable SMS laws in the United States, including the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.
We will obtain your express written consent before sending any SMS messages. You may opt-in by providing your phone number through our website or other means, such as during the checkout process or via a separate opt-in form. By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old or the age of majority in your jurisdiction, whichever is greater.
The number of SMS messages you receive from us will depend on the nature of your interaction with our website and your specific preferences. You may receive transactional messages related to your orders, as well as promotional messages and other updates.
You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive from us or by contacting us at the email address firstname.lastname@example.org. Upon receiving your opt-out request, we will promptly remove your phone number from our SMS list and cease sending SMS messages to you.
Message and Data Rates
Standard messaging and data rates may apply to SMS messages sent and received. Please consult your mobile carrier for details on your specific plan.
For help or more information about our SMS communication, reply “HELP” to any SMS message you receive from us or contact us at the email address email@example.com.
Carrier Compatibility: Our SMS messages are compatible with all major US carriers, including, but not limited to, AT&T, Verizon, T-Mobile, and Sprint. However, we cannot guarantee that our SMS messages will be compatible with all carriers or mobile devices.
Changes to SMS Communication: We reserve the right to modify or discontinue our SMS communication at any time without notice. If we make material changes to this SMS section, we will notify you here or through an SMS message, so that you are aware of any changes or updates.
Indemnification: YOU AGREE THAT YOU SHALL INDEMNIFY, DEFEND, AND HOLD US HARMLESS FROM ANY CLAIM OR LIABILITY RESULTING FROM YOUR FAILURE TO NOTIFY US OF A CHANGE IN THE INFORMATION YOU HAVE PROVIDED, INCLUDING ANY CLAIM OR LIABILITY UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq., OR SIMILAR STATE AND FEDERAL LAWS, AND ANY REGULATIONS PROMULGATED THEREUNDER RESULTING FROM US ATTEMPTING TO CONTACT YOU AT THE MOBILE TELEPHONE NUMBER YOU PROVIDED. You agree to indemnify, defend, and hold us harmless from and against any and all claims, losses, liability, costs, and expenses (including reasonable attorneys’ fees) arising from your provision of a phone number that is not your own or your violation of applicable federal, state, or local laws, regulations, or ordinances.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. We shall notify you of any changes in the ownership and/or the privacy terms of the new owner immediately.
12. QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have collected about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at:
Knots12 Holding PLC
1113 York Ave, apt 32C
New York, 10065 NY